1. Who We Are
VetOps AI is operated by Simple Dreams LLC, a veteran-owned business. This policy explains how information is collected, used, and protected when visitors use public pages, guided intake, document analysis, packet generation, resume support, and related tools.
2. Information We Collect
Depending on the selected workflow, we may collect claim details, service context, uploaded documents, contact information, resume details, order metadata, resource questions, or assistant messages typed by the user.
| Data type | Use | Retention approach |
|---|---|---|
| Intake and claim details | Organize information, interpret user-provided facts, and generate requested materials | Kept only as needed for the selected workflow, support, legal obligations, or abuse prevention |
| Uploaded documents | Analyze, summarize, or use as source material for requested outputs | Handled for the requested analysis and output workflow |
| Resume and checkout details | Create, deliver, and support resume outputs | Kept as needed for fulfillment, support, and legal obligations |
| Technical logs | Security, abuse prevention, operational reliability, and troubleshooting | Limited to operational needs |
3. Information We Do Not Sell
VetOps AI does not sell personal information and does not share user information with third parties for behavioral advertising.
4. How We Use Information
Information is used to operate the requested feature, provide generated outputs, respond to support requests, maintain security, improve reliability, comply with law, and prevent abuse.
5. Third-Party Services
Some features may rely on service providers for hosting, email, payment processing, analytics, document processing, or AI assistance. These providers are used only to operate the service requested by the user.
6. User Choices
Users can choose not to submit optional information. Users may request deletion of support or submission data associated with their email by contacting vetopsai@gmail.com.
7. Security
We use reasonable technical and organizational safeguards appropriate for an educational web service. No online service can be made risk-free, so users should avoid uploading information they do not want processed for the selected workflow.
8. Children
The service is intended for adults and authorized family members, caregivers, or advocates helping with veteran-related benefit, career, business, or resource tasks.
9. Changes
We may update this policy as the service changes. The current version will be posted at the canonical privacy route.
10. Contact
Questions may be sent to vetopsai@gmail.com.